A consultant who spent his early career in public health tends to look at a struggling company the way an epidemiologist looks at a neighborhood full of asthma cases. She does not start by handing out inhalers. She asks what is in the air, what is in the housing stock, what changed in the local environment. Nicholas Mukhtar carried that instinct out of Detroit and … Continue reading The System Is the Outcome: Nicholas Mukhtar on Systems Thinking in Business